UNFPA-Humanitarian Communications Officer-P3-Cox's Bazar, Bangladesh

Location: Cox's Bazar, Bangladesh, Bangladesh
Date Posted: 25-06-2018
Background information/reason for request/extension:
Six months into the Rohingya humanitarian crisis, more than 688,000 Rohingya people have fled to Cox’s Bazar, Bangladesh since 25 August 2017. The concentration of refugees is amongst the densest globally. More than half of the arrivals are women and girls. Already marginalized and vulnerable, they are bearing the brunt of the crisis. UNFPA is spearheading lifesaving efforts to respond to the acute sexual and reproductive health and protection needs of women and girls amid this crisis, as well as planning for the protracted situation ahead. UNFPA and other UN agencies and humanitarian actors are launching a new joint response plan for the period till the end of 2018. While the UNFPA Country Office in Bangladesh has strong humanitarian capacities, the sheer scale of the emergency requires additional surge support for this continued emergency situation, including a highly experienced senior international communications consultant to ensure the work of UNFPA and its partners in the field is strongly documented and communicated via powerful stories, images, video and online and social media content, in tandem with Country Office Communications and APRO personnel providing assistance remotely.
This is crucial to meet resource mobilization, awareness raising and advocacy objectives. As of 22 January 2018, of the overall affected population, it is estimated that 294,000 are women of reproductive age (15-49 years) (MISP, 22 Jan 2018) many of whom are vulnerable to the risk of experiencing gender-based violence. And 171,760 are estimated to be pregnant and lactating women, some of whom may be at risk of life-threatening, pregnancy-related emergencies (NPM 6, IOM, Oct 2017). Communications and advocacy actions are need to ensure UNFPA can continue to fund its response efforts and ensure that the often forgotten needs of women and girls stay on the agenda of key decision makers.
Roles and Description:
Under the overall supervision of the UNFPA Country Office Representative and/or Head of Office or Officer in Charge of the Cox’s Bazar office, and working in coordination with the Country Office Communications Team, the incumbent will be responsible for helping enhance the information flow and visibility of UNFPA emergency assistance while highlighting sexual and reproductive health, gender and gender-based violence in the humanitarian response. More specifically, the incumbent will position UNFPA stories in digital and print media, support national efforts and local communication campaigns, and advise the UNFPA Representative on available opportunities to strengthen UNFPA’s media presence.
The scope of the activities listed below may vary, depending on the length of the assignment and phase of the crisis.
Engage with electronic and print media sources
  • Participate in the Cox's Bazar inter-agency Communications Working Group  for the emergency, including liaising with media at interagency media briefings
  • Provide strong, compelling content, including feature stories, video, images and social media messaging for the Country Office and Regional Office web and social media platforms, which will be repackaged by HQ.
  • Help the CO and APRO draft press releases, fact sheets and other rapid response materials for use by UNFPA HQ, ROs, and COs
  • Connect with international and national press corps operating in Cox's Bazar and more widely, and assist the CO and APRO to more pro-actively pitch stories related to UNFPA's work. Facilitate interviews between UNFPA and media.
  • Assist in UNFPA advocacy activities, including providing support to public events, coordinating visits of senior UN officials, donors and other high level delegations including field visits and participating in other UN /UNFPA advocacy initiatives.
Provide Public Information Support to Country Office: (report to Country Rep and RCA as needed)
  • Assist the UNFPA Representative and Regional Communications Adviser in preparing written materials, including talking points, articles, press releases, responses to coverage about UNFPA in the media, etc.
  • Establish close working relationships with the United Nations Country Team, the Regional Coordinator’s office, senior UN staff and communication officers to identify communication synergies and ‘one UN’ opportunities.
  • Cultivate and maintain effective working relationships with local, regional and international media and other relevant partners and identify opportunities for advocacy and communication partnerships.
  • Provide the CO and APRO support in creating a vibrant and interactive social media communities (Facebook, Twitter) and regularly update channels with stories and multimedia to increase UNFPA visibility.
Serve as the UNFPA focal point for the Communication to Disaster Affected Community (CDAC)
  • Liaise with CDAC partners on on-going activities
  • Work with the country team to ensure gender, GBV and SRHR related information is incorporated through CDAC.
  • Provide information on CDAC projects to HQ-based media team, which can then be pitched to international journalists.
  • Feed in information to the CRT and APRO on a regular basis.
Capacity Development
  • Provide guidance to country communication focal points, where appropriate;
  • Provide talking points and coaching for the Representative,  Head of Sub-Office when responding to media interview requests
  • Coach and build capacity of UNFPA staff members in the field and staff of implementing partners responding to emergency/humanitarian crisis, as needed (e.g. how to capture compelling but simple images using smartphones, how to properly collect information and materials for communications purposes, etc.)
Any Other Duties
  • Represent UNFPA in the inter-agency Communication with Communities Working Group and provide input, in collaboration with programmes teams, on technical messaging for GBV and SRHR related issues
  • Perform any other duties as required by the Representative and/or Head of Office, Regional and Sub-regional Offices and Headquarters.
Required Qualifications and Experience:
  • Advanced degree in communications, public relations, journalism, advertising or related field.
  • Experience with public relations, information campaigns, and developing communications strategies.
  • Experience in or familiarity with a humanitarian setting a major asset.
  • Fluency in English with intermediate writing and oral communication skills. 
  • 7+ years of professional experience in communications, journalism, public relations or other media-related work.
  • Experience creating multimedia packages with brand consistent messaging.
  • Prior experience working on high profile, politically sensitive issues.
  • Knowledge of the UN system and UNFPA's communication and media policies and guidelines.
  • Knowledge of the Bangladesh context and the Rohingya crisis.
  • Proven field production experience.
  • Proficient in using Microsoft Word, Excel and PowerPoint; Google Docs, Sheets and Drive;
Adobe Creative Suite applications and other graphic and video creation and editing programs an asset.
  • Able to work proactively and expediently in an unstructured environment both independently and as part of a team.
  • Experience in media training/capacity development and coaching.
  • Experience in managing budgets and contractors for communications and advocacy projects.
  • Photography and videography experience an asset.
Strong networking skills.
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